Cancun / Riviera Maya Conference Location and Accommodation Information - February, 2025

Conference Hotel: Iberostar Paraiso Complex

Conference Room: Isla and Tulum

Group rate hotel rooms are available for up to 3 days before and after the conference. Please book quickly to obtain discounted rates and ensure availability — the discounted rooms tend to sell out. If the reservations link below is not available then please book directly with the hotel at www.iberostar.com.

ALL‑Inclusive

The Iberostar All‑Inclusive Hotels include hotel room, breakfast, lunch, dinner, snacks, beverages, ALCOHOL, pool snacks, ice cream, churros, pool bar, mini bar in hotel room, fitness center, most fitness classes, all day Kid's Camp, nightly show, and other activities.

Not included: Souvenirs, clothing, pharmaceuticals, spa, massages, golf, and babysitting (for children under 4 and outside Kid's Camp hours). Although tips and fees are included, service providers are appreciative of extra tips for fabulous service, but it is not required.

PLEASE READ the details below before booking your room as this hotel complex can be a bit confusing — but more than worth the confusion. It's truly an incredible place with fabulous negotiated rates.

Reservations link

* Rooms must be booked for a minimum of 3 nights (hotel policy)
* To book your room, after selecting the Reservations link, select the "Book" tab
* Please make sure you select the correct hotel from the drop‑down menu for your desired accommodation (hotel details and recommendations below)
* If you require an elevator, please select Grand or Maya, or request the First Floor at the other hotels (which have a maximum of three floors)
* When you receive the room rate it will be the TOTAL for your stay — NOT the daily rate — that is the TOTAL cost for ALL days you have reserved
* The Check‑In Date defaults to 02/02/2025. Change it to the appropriate date — 04/02/2025 (February 4, 2025 — reservation dates are Day/Month/Year). You can book for 3 or 4 nights. If the system says "Hotel not available" for extra days, book what’s available (likely 04/02/2025 – 08/02/2025) and email groupreservations.mx@iberostar.com to request additional nights. Feel free to copy ozlem@cmevacations.com.

HOTEL DESCRIPTION DETAILS

Iberostar has an agreement with Intercontinental Hotels & Resorts, so make sure to provide your IHG One Rewards to earn points.

The hotel complex has five 5‑star hotels — with four categories. See videos at the bottom for each hotel.

The highest category (JOIA Paraiso) has access to everything. Maya Suites and Lindo have access to everything but JOIA Paraiso. Del Mar and Beach have access to everything but JOIA Paraiso, Maya, and Lindo.

Our Recommendations:

ALL INCLUSIVE RATES (per night):

Hotel Room Single Double Triple Quad Child
JOIA Suite $762 $871 N/A N/A N/A
Maya Junior Suite $477 $545 $771 $980 $140
Lindo Tropical View $381 $436 $600 N/A $109
Del Mar Premium $286 $326 $447 N/A $82
Beach Premium $286 $326 $447 N/A $82

Per Person Rate Breakdown

Hotel Room Single Double Triple Quad Child
JOIA Suite $762 $435.50 N/A N/A N/A
Maya Junior Suite $477 $272.50 $257 $245 $140
Lindo Tropical View $381 $218 $200 N/A $109
Del Mar Premium $286 $163 $149 N/A $82
Beach Premium $286 $163 $149 N/A $82

ALL INCLUSIVE RATES WITH VAT TAX REMOVED (per night):

Hotel Room Single Double Triple Quad Child
JOIA Suite $658.22 $752.38 N/A N/A N/A
Maya Junior Suite $412.04 $470.78 $666 $846.52 $140
Lindo Tropical View $329.11 $376.62 $518.28 N/A $109
Del Mar Premium $247.05 $281.60 $386.13 N/A $82
Beach Premium $247.05 $281.60 $386.13 N/A $82

Per Person Rate Breakdown (VAT Removed)

Hotel Room Single Double Triple Quad Child
JOIA Suite $658.22 $376.19 N/A N/A N/A
Maya Junior Suite $412.04 $235.39 $222 $211.63 $140
Lindo Tropical View $329.11 $188.31 $172.76 N/A $109
Del Mar Premium $247.05 $140.80 $128.71 N/A $82
Beach Premium $247.05 $140.80 $128.71 N/A $82

* Children fees: under 3 — free; 3 to 12 — child rate; over 12 — adult rate.

SPECIAL NOTE: For group meetings, if paperwork is completed appropriately UPON CHECKING IN to the hotel, Mexico allows the VAT tax (16%) to be removed for the days of the conference and one day before and after. Upon arrival at Cancun airport, make sure the immigration officer stamps your passport. To receive this benefit, hotel staff will need a copy of your passport and the official stamp. Children are excluded from this benefit — VAT tax will be included in their fees.

AMENITIES:

Hotel Room Service Mini Bar/F&B Formal Dinner Elevator
JOIA 24 Hours Supreme Every Night Yes
Maya Suites 11 AM to 11 PM Upgraded Every Night Yes
Lindo 11 AM to 11 PM Upgraded Every Night No
Del Mar N/A Excellent 3/week No
Beach N/A Excellent 3/week No

** F&B = Food and Beverage

** Lindo, Del Mar, and Beach have three‑story buildings. If you have trouble with stairs or children, request the first floor. Porters handle luggage.

Entire Iberostar Paraiso Resort Map

Paraiso Convention Center Map

Iberostar Mobile App

Hotel Key Features

  • The Beach
  • The Pools
  • Nightly Theatre
  • Shopping Center (food included, merchandise available for purchase)
  • Scuba Diving Introduction
  • Sailing small craft (for those who know how)
  • Kayak
  • Kid's Camp
  • Nightclub (drinks included)
  • Fitness Center
  • "Golf cart train" transportation around the complex
  • The Waterpark (included for Maya, Lindo and Gran Paraiso guests)
  • Golf
  • Spa (conference guests get 20% discount)
  • Biking

Hotel cancellation policy: Full refund of your deposit as long as you cancel more than 30 days prior to your arrival date.

Iberostar Grand/ JOIA Paraiso

Iberostar Paraiso Maya Suites

Iberostar Paraiso Lindo

Iberostar Paraiso Del Mar

Iberostar Paraiso Beach

Hotel Address: Carretera Chetumal – P. Juarez Km 309, Riviera Maya 77710